FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Van Andel Arena .
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
130 Fulton Street West
Grand Rapids, MI 49503, United States
Van Andel Arena
The Van Andel Arena is located in Grand Rapids, Michigan and concert fans love this unique and intimate concert experience. As a concert venue, the Van Andel Arena seats about 12,858 for end-stage shows, and 13,184 for center-stage shows. The arena floor measures 85 by 220 feet. The arena features 9,886 permanent seats and 44 luxury suites, with the 16 luxury suites in the upper bowl seating 20, and the lower 24 bowls seating 15, and the others at 18. There are approximately 1,298 retractable seats at Van Andel Arena.

The arena experienced an unprecedented turnout for a free event in 2008 at a Barack Obama campaign stop in 2008. 12,000 people packed into the arena, leaving not one seat left on the floor. The Van Andel Arena remains a popular tour stop for campaigning politicians, and has been visited on numerous occasions by senators, the governor, and presidential candidates.

The VanAndel.ArenaGrandRapids.com is a privately held company that specializes in the sale of tickets in the secondary market. We are not affiliated with any official supplier or box office. To purchase tickets to any Van Andel Arena in Grand rapids events simply call our operators at anytime or click on the event you wish to attend.